Touch-Screen Menu Design & Product Setup

Complete menu design and setup is available as an additional paid service. Cost of this service varies with the complexity of the menu and the number of items on the menu. You may remote-in to our lab to review and request changes prior to installation at your restaurant. The fee is agreed-to before work begins and is based on remote-support pricing.

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Price: $75.00

On-Demand Remote Support Disclaimer:

EXCEPT FOR ANY EXPRESS, LIMITED WARRANTIES PROVIDED IN THIS ON-DEMAND SUPPORT AGREEMENT, NEITHER THE CUSTOMER NOR MICAELA, INC. ("MICAELA") MAKES ANY WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES PROVIDED TO THE CUSTOMER BY MICAELA OR ANY OTHER ACCOMPANYING MATERIAL OR OTHERWISE UNDER THIS SUPPORT AGREEMENT, AND EACH PARTY HEREBY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. MICAELA CANNOT AND DOES NOT WARRANT THAT THE SERVICES PROVIDED BY MICAELA OR PRODUCTS PROVIDED BY THIRD PARTIES INSTALLED BY MICAELA AS PART OF SERVICES TO THE CUSTOMER WILL NOT CAUSE INTERRUPTION TO THE CUSTOMER OR ARE ERROR FREE. IN NO EVENT SHALL MICAELA BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR CONTINGENT DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, INJURIES TO PROPERTY, AND LOSS OF USE OF COMPUTER SYSTEMS OR ANY ASSOCIATED EQUIPMENT.

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On-Demand Remote Support Pricing:

  1. Per-incident technical support 8:00AM - 6:00PM, Monday through Friday, holidays excepted, via telephone and/or remote desktop access to on-premises computers. The fee for this service is $75.00 per hour with a minimum charge of $18.75 for the first 15 minutes, after which billing is in 0.10 hour increments ($7.50 per six minutes).
  2. Support outside the days and times listed in 1 above will incur a twenty percent (20%) rate premium.
  3. A retainer covering one hour of support ($75.00), payable by check or credit card is required prior to the first support incident.
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